
We bring tired ducted systems back to life — the mould and grime cleared out of the coil, filter and vents, so fresh, clean air comes back through every room and the system runs the way it should. A proper whole-home clean, one fixed price upfront, pay after the clean.
No obligation — see your fixed price on screen in under a minute.
Our price isn't a secret.
You'll see the exact fixed price before you book — no surprises when we get there — and you don't pay a cent until the clean is done.
The Chilled Out Standard
Our commitment to raising the bar for home services — and the experience that comes with it.
We don't take that lightly — so we carry the risk, not you, with guarantees that hold us to every word.
Straight answers and real help, whether you book or not — and a clear, fixed price with nothing hidden.
We turn up when we say, and you always know where we are.
Done properly, with the care we'd want in our own place — and the before-and-afters sent straight to your phone.
If anything's ever not right, we make it right.
This is the bar we hold — every home, every time. Thanks for backing us; we'll keep earning it.
Our Process
Here's exactly what happens at your ducted clean.
We test, diagnose, treat the right thing, and verify — the same four stages on every ducted system. If your system doesn't need the full clean, we tell you and we don't charge for it.

We start with a proper look — including a UV light to spot mould and build-up — on every unit before we lift a cover. That's how we tell you which actually need cleaning and which don't.

Cover comes off and we check the front and back of the coils, the fan barrel, the drain line and the drain pan. Brisbane's humidity, coastal salt air and summer storms build up differently in different houses — so we treat what's actually there.

We treat the mould properly so it doesn't come straight back. We hit the coils, the fan barrel, and flush the drain line. We even clean the back of the coil — that's where the mould actually hides, so it's part of every job.

We send before-and-after photos of every unit to your phone, so you see exactly what came out — and your aircon comes out running colder and cleaner. Pay after — only when you're satisfied.
Four stages, every job. That's why our cleans actually last.
Your Fixed Price
One thorough whole-home clean — return air filter, coil chemical wash, every vent, drain flush, the lot. Tell us a bit about your system and you'll see your exact fixed price on screen before you book. No call-out fee, and repeat customers pay less.
One fixed price quoted upfront · pay after the clean · repeat-customer rates
60-second quote. No call-out fee. Honest Diagnosis — if your system doesn't need the full clean, we won't charge for it.
Done Properly
A ducted system has more dirty parts than a split — and they're harder to get at. The return air filter, the indoor coil and every ceiling vent all carry the load. Here's the full order we work through, so you know exactly what you're paying for.
STEP 1 · COVER + ACCESS
Drop sheets under every vent we're touching. Ladder up to the return air grille (usually the big square one in the hallway). We don't walk dirt through your house — booties on, sheets down.
STEP 2 · RETURN AIR FILTER
This is the one part most homeowners never look at — and it pulls every cubic metre of air through it. We pull it out, take a photo (you'll want to see), and either deep-clean it or replace it. Common replacement filters carried on the ute.
STEP 3 · CHEMICAL WASH THE INDOOR COIL
The evaporator coil sits behind the return air grille — wet plus dusty equals a mould factory in Brisbane humidity. Biocidal cleaner across the fins, sit, rinse, runoff into the drain. The coil comes out the colour the manufacturer intended.
STEP 4 · EVERY CEILING VENT
Each vent — popped off, washed, sanitised, refitted. The black ring you see around the vent is what's been blowing past your face for 12 months. Antibacterial wipe on the surrounding ceiling so the streak doesn't come back.
STEP 5 · DRAIN PAN + LINE FLUSH
Drain pan vacuumed and biocide-flushed. Drain line cleared. Ducted drain lines clog with algae faster than splits in Brisbane — this is what stops water leaks coming through the ceiling 8 months from now.
STEP 6 · PERFORMANCE TEST AT EVERY VENT
Run the system on max cool and check the airflow at every vent. If one vent is noticeably warmer than the others we'll flag it — usually means a duct issue we'd refer to a refrigeration specialist (not us).
FOR MUSTY SMELLS · WHOLE-SYSTEM FOG TREATMENT
Antibacterial fog pumped through the return air, distributes through every duct, kills mould spores along the way. The proper way to deal with a "musty smell when the AC kicks on". Worth a chat if your vents have started to smell — we sort the details on the day.
Real Brisbane Coils
That's the process — here's the proof.
Real coils and filters from Brisbane Northside systems we've cleaned. Slide to see what was hiding inside.




Before: that musty smell when it kicks in. Weak airflow. Working hard just to keep up.
After: cold, quiet air that smells like nothing — the way it ran when it was new.
On The Tools
Representative of the whole-home ducted work we do across Brisbane's Northside — the calls, the finds, and the honest advice that comes with them.
TWO-STOREY HOME · 14 VENTS · DAIKIN DUCTED
Owner thought the system was just getting old. Pulled the return air filter — caked solid, hadn't been changed in years. Replaced it on the spot, washed the coil and worked through all fourteen vents. A few days later he said it was the first time the upstairs had actually felt cold all summer.
FAMILY HOME · 10 VENTS · FUJITSU DUCTED
"Musty smell when the aircon kicks on" — the classic mould-in-the-coil call after a wet Brisbane summer. The coil was black and the drain line had algae backing up. Full coil chemical wash and sanitisation through the runs. Smell gone the same day, and we set them up with an annual reminder so it doesn't get this bad again.
NEWER BUILD · 8 VENTS · MITSUBISHI DUCTED
System was only a couple of years old. Owner thought it was too new to need cleaning — booked us anyway after a friend recommended us. We pulled the filter (light dust, not bad) and showed him the coil (also clean). Did a light maintenance tune-up and told him to come back in 18 months, not 12 — no point charging him for a full clean he didn't need yet.
RENTAL PROPERTY · 12 VENTS · END-OF-LEASE
Property manager booked an end-of-lease clean. The previous tenant had been a heavy cooker — coil and vents had a kitchen-grease haze. Full coil work plus a filter replacement. Took longer than the usual job — same fixed price, no surprise upcharge. The property re-let within a fortnight.
Real reviews from across North Brisbane. We don't fabricate ducted-specific testimonials — what you see below is what's actually been left for us by customers across the network.
Trusted for aircon cleaning by Brisbane Northside families since 2019
"Highly recommend for a thorough clean. Not just bagging. Removed covers. Technician was professional, courteous & considerate."
Brisbane Northside homeowner — Google review
"Air conds working well, mould GONE, thank goodness. Got in & did the job. Reasonably priced. No, I'm not getting paid or related!"
Brisbane Northside homeowner — Google review
"Had Chilled Out do 7 split systems. Timely, professional and worked around other trades. They also pointed out one of our outdoor units that needed attention and asked if they could sort at the same time."
Multi-unit job — Google review
"The team are fantastic. Reliable, friendly and punctual. I love that I can text them and organise my aircon cleans. Very respectful and trustworthy."
Repeat customer — Google review
No Surprises
Common questions about ducted aircon cleaning.
And a quick word from the owner.
A note from Jack
I started Chilled Out to raise the bar for home services — turn up when we say, do the job properly, and tell you straight when a unit's actually fine as it is. That's the standard we hold ourselves to on every single job here on the Northside.
2,200+ homes so far, and my direct number's on every invoice — text or call me any time. Thanks for trusting us with your place; we'll keep earning it.
— Jack, owner
Wall-mounted splits and old window boxes are different jobs — same honest, fixed-price standard. Not sure which you've got? The quote takes 60 seconds either way.
60 seconds online. Fixed price quoted upfront. Pay after the clean.