
That chunky rectangular unit in your window or through the wall can run like new again. We pull it out where the install allows, clear out the built-up dust and mould, and put it back — so the air comes through fresh and cool again. A proper deep clean of the whole box, fixed price upfront, pay after the clean.
No obligation — see your fixed price on screen in under a minute.
Our price isn't a secret.
You'll see the exact fixed price before you book — no surprises when we get there — and you don't pay a cent until the clean is done.
The Chilled Out Standard
Our commitment to raising the bar for home services — and the experience that comes with it.
We don't take that lightly — so we carry the risk, not you, with guarantees that hold us to every word.
Straight answers and real help, whether you book or not — and a clear, fixed price with nothing hidden.
We turn up when we say, and you always know where we are.
Done properly, with the care we'd want in our own place — and the before-and-afters sent straight to your phone.
If anything's ever not right, we make it right.
This is the bar we hold — every home, every time. Thanks for backing us; we'll keep earning it.
Our Process
Here's exactly what happens at your window / boxed clean.
We test, diagnose, treat the right thing, and verify — the same four stages on every unit. If a unit doesn't need cleaning, we tell you and we don't charge for it.

We start with a proper look — including a UV light to spot mould and build-up — on every unit before we lift a cover. That's how we tell you which actually need cleaning and which don't.

Cover comes off and we check the front and back of the coils, the fan barrel, the drain line and the drain pan. Brisbane's humidity, coastal salt air and summer storms build up differently in different houses — so we treat what's actually there.

We treat the mould properly so it doesn't come straight back. We hit the coils, the fan barrel, and flush the drain line. We even clean the back of the coil — that's where the mould actually hides, so it's part of every job.

We send before-and-after photos of every unit to your phone, so you see exactly what came out — and your aircon comes out running colder and cleaner. Pay after — only when you're satisfied.
Four stages, every job. That's why our cleans actually last.
Your Fixed Price
Boxed and window units get the same proper deep clean as splits — mould treated, coils washed, drain flushed, the lot. Tell us how many units and how they're installed and you'll see your exact fixed price on screen before you book. No call-out fee, and multi-unit homes and repeat customers pay less per unit.
Fixed price quoted upfront · pay after the clean · multi-unit & repeat-customer rates
60-second quote. No call-out fee. Honest Diagnosis — if a unit's beyond cleaning, we'll tell you straight rather than waste your money.
Done Properly
A split system has the dirty bit (coil) indoors and the hot bit (compressor) outside. A boxed unit has all of it crammed into one box — different mess, different access. Here's the full order we work through on every window unit, so you know exactly what you're paying for.
STEP 1 · ASSESS + COVER
Quick check before we touch it — is it wall-mounted or window-mounted, is the wood frame around it sound, is the unit sitting square. Drop sheet on the floor below, towels on the windowsill. We don't want water inside your wall cavity.
STEP 2 · FRONT GRILLE + FILTER
Front grille comes off, washed in the sink with antibacterial. Filter pulled — most boxed unit filters in Brisbane have NEVER been removed, you can usually see the imprint of dust in the grille. Wash it, replace it if it's wrecked.
STEP 3 · INDOOR COIL
Biocidal cleaner across the coil fins, rinse with a controlled spray. Runoff into a tray (no water inside your wall). This is what gets a window unit most of the way back to factory performance — what we do on every clean.
STEP 4 · PULL THE UNIT OUT OF THE WALL
When the install allows it, we slide the unit out of the chassis (carefully — those things are heavy and 30 years of dust on the rails makes them sticky). Now you can see the back half: the outdoor coil, the condenser fan, the bit that's been collecting leaves and bug nests outside. We'll let you know during the quote whether your install supports a full pull-out.
STEP 5 · OUTDOOR HALF + FAN
Outdoor coil washed (low-pressure — high pressure bends the fins). Condenser fan blade scrubbed — the fan is what determines how cold the unit gets, and it builds up a half-inch dust crust nobody ever sees. Bent fins straightened with a fin comb.
STEP 6 · DRAIN + REINSTALL
Drain pan cleared, drain hole flushed (boxed units block easily — a bug usually does it). Unit reassembled and slid back. If we pulled it out of the wall, we reseal the frame so it doesn't whistle in the wind or leak rain. Performance test on max cool — done.
Real Brisbane Coils
That's the process — here's the proof.
Real coils from Brisbane Northside units we've cleaned. Slide to see what was hiding inside.




Before: that musty smell when it kicks in. Weak airflow. Working hard just to keep up.
After: cold, quiet air that smells like nothing — the way it ran when it was new.
On The Tools
Representative of the window and boxed-unit work we do across Brisbane's Northside — the older homes, the granny flats, the converted garages, and the honest advice that comes with them.
OLDER QUEENSLANDER · 2× THROUGH-WALL UNITS
Original through-wall units that smelled musty when running. We pulled both out of the wall and found a bird nest behind one of them. Cleaned the lot and replaced both filters. The kind of job where the unit runs quieter afterwards — owners often realise the rattle they'd lived with for years was just built-up grime.
GRANNY FLAT · 1× WINDOW UNIT
A window unit out the back that hadn't been touched in years. The timber frame was a bit soft, so we didn't risk re-seating it — we did the full chemical wash in place instead and told them straight, recommending a chippie look at the frame before the next clean. We don't force anything that could damage the wall.
CONVERTED GARAGE · 1× WINDOW UNIT
A garage converted to a teen-retreat / WFH space. The coil was caked with grass clippings (mower wash-over) and a thick dust ring from carpet shedding. We pulled it from the wall and sorted the lot. The rails were rusty so it took longer than usual — same fixed price though, no surprise charge.
RENTAL · 3× WINDOW UNITS · END-OF-LEASE
Real estate booked it for end-of-lease — three window units, all overdue. Full clean across all three, with filter replacement on two where a heavy smoker had been. Before-and-after photos straight through to the agent for the property file.
Real reviews from across North Brisbane. We don't fabricate window-unit-specific testimonials — what you see below is what's actually been left for us by customers across the network.
Trusted for aircon cleaning by Brisbane Northside families since 2019
"Highly recommend for a thorough clean. Not just bagging. Removed covers. Technician was professional, courteous & considerate."
Brisbane Northside homeowner — Google review
"Air conds working well, mould GONE, thank goodness. Got in & did the job. Reasonably priced. No, I'm not getting paid or related!"
Brisbane Northside homeowner — Google review
"Had Chilled Out do 7 split systems. Timely, professional and worked around other trades. They also pointed out one of our outdoor units that needed attention and asked if they could sort at the same time."
Multi-unit job — Google review
"The team are fantastic. Reliable, friendly and punctual. I love that I can text them and organise my aircon cleans. Very respectful and trustworthy."
Repeat customer — Google review
No Surprises
Common questions about window / boxed AC cleaning.
And a quick word from the owner.
A note from Jack
I started Chilled Out to raise the bar for home services — turn up when we say, do the job properly, and tell you straight when a unit's actually fine as it is. That's the standard we hold ourselves to on every single job here on the Northside.
2,200+ homes so far, and my direct number's on every invoice — text or call me any time. Thanks for trusting us with your place; we'll keep earning it.
— Jack, owner
Wall-mounted splits and whole-house ducted runs are different jobs — same honest, fixed-price standard. Not sure which you've got? The quote takes 60 seconds either way.
90 seconds online. Fixed price quoted upfront. Pay after the clean.